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FAQs

What kind of shirt do you print on?
All Closet XVIII t-shirts are printed on 100% soft ring-spun cotton tee. Heather tees are 52% cotton 42% polyester. We take quality over quantity, any day! 

What size should I order?
Our sizes range from S - 2XL. Please see our sizing chart for more details and suggestions for fit. These are unisex tees. Women should order one size DOWN from their regular size if you want a "fitted" look.

What type of printing process is used on your apparel?
All of our shirts are printed by hand and custom made at the time of ordering. We use a high grade professional heat pressing process.

Are there any specific care instructions?
Yes, please follow see Tee Care for specific instructions.

 

ORDERING

What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.  We also accept Paypal.

 

SHIPPING

How long will it take for my order to arrive?

All tees are individually pressed and packaged at time of order. Standard shipping for orders in the United States takes 3-5 business days. Most orders are received within 3 days from when you received you "item fulfilled" email. 

What shipping method do you use?
Orders are shipped via USPS.

Do you provide tracking numbers?

Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility.

Do you ship internationally?
At this moment, we only ship withing the U.S.

 

RETURNS & EXCHANGES

What is your return policy?

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped. Be sure to check the size chart before ordering or send us an email to customerservice@closet18.com  for questions.

STILL HAVE QUESTIONS?

For additional information about Closet XVIII, send an email to closet18sales@gmail.com